Public Works FAQ

Frequently Asked Questions
Potholes/Street Problems


To report issues relating to potholes or other street-related issues, please call 541-574-5874 or submit a request using the online form.

Water, Sewer, Stormwater Billing


All questions related to water, sewer and stormwater billing (new service, moving, questions about your bill, please contact the Finance department directly at 541-574-0617.

Water Leak?

If you see or suspect a water leak in the street, please contact 541-574-5874 during regular business hours. (Monday - Thursday: 6:30 am - 4:30 pm) For after-hours or holiday public works emergencies, please call 541-265-4231 to contact emergency dispatch.

If you suspect you may have a water leak in your home, this guide to your water meter may help you determine if you have a water leak.
Dirty Water?

Please contact Public Works at  541-574-5874 if you have concerns about dirty water.
Building & Plumbing Permits

For questions about building & plumbing permits, please contact Community Development at 541-574-0629 or use the Oregon ePermitting online system.
Working in the Right of Way?


All work that disrupts or obstructs the public right-of-way (ROW) requires a permit.